NINA'S


Terms & Conditions


Product presentation

Please note that we have made every effort to render colors accurately. However, due to the display and colour capabilities of your computer monitor, the colour and/or representation might not be exactly the same as that of the actual item. We cannot be held responsible for the colour accuracy of your computer monitor.

We strive to present the most recent and reliable information on Nina's Webshop. However, there may be occasions where certain items are in limited editions and therefore they may not always be available. We may not be able to replenish the stock on our website once an item is sold. In case you are interested or have any questions regarding an item, do not hesitate to contact us at info@ninas.fi.

Sizes

All sizes in products sold at Nina's agree with the particular brand in question. We hold brands from Italy, France, Belgium and the U.S., as well as from other countries and parts of the world. Due to different sizing systems, it is your responsibility to know your size in the different brands. Please note that we have a size chart, which explains the different sizes as well as which brands carry which size system. Therefore, in case you have ordered the wrong size due to a different size system, we resign our responsibility. However, if an item is in the wrong size, you may exchange it for a different size of the same item.

Prices

All prices on Nina's Webshop are given in Euro and include VAT. Shipping costs are not included in the price, but rather calculated as an extra charge. All prices are subject to change. 

Purchases

In order to make purchases through Nina's Webshop, you will be requested to provide us with your personal details and contact information. The information that you provide must be correct. When ordering items, you will be requested to provide us with your payment details. It is your responsibility to provide valid and correct information and that you are the person referred to in the billing information provided.

Purchases made on Nina's Webshop are for the personal or gift use only. Re-sale, commercial purposes, or any other commercial benefit is prohibited. Nina's Webshop reserves the right to restrict multiple quantities of an item being shipped to any customer or postal address.

The contract between you and Nina's Webshop begins once you place an order. When placing an order at Nina's Webshop, we will send you an acknowledgment to your email address. Please note that you have to provide us with a valid email address in order for you to receive an electronic order confirmation. When placing an order at Nina's Webshop you accept the legal terms and conditions provided by and set by Nina's Webshop.

If the item you have ordered is out of stock or does not meet our standard of quality, we will notify you by email and refund your payment within 10 days of being advised that the item has become unavailable.

We reserve the right not to accept your order if we are, for example, unable to obtain authorization for your payment. We also reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Please observe that as the stock is shared with that of the shop, we might not always be able to keep our webshop updated with regards to size availability. This is particulary frequent during sale as the stock turnover is much higher.


We reserve the right to cancel any order not accepted, accepted or in transit, if there is a pricing error. We strive to always display correct information on our website, but do know that occasionally, errors happen. In the event of such an occurrence, we will contact you as soon as possible, to tell you of an eventual cancellation and the price change.

Since we share our stock with that of the store, the products purchased online may be tried on in the store. During sale periods, some stock is presented out in the store on display, so shoes or articles of clothing may have been tried on. Please note that you always have a 14 day return right, should you not be satisfied with your article of purchase.

Payment

Nina's Webshop's payment options include payment made with a credit card, Apple Pay and PayPal. Credit cards we accept are Visa, American Express and Mastercard. The prices are given in Euro and include VAT. Please note that shipping is not included in the price displayed in the shop, but is calculated as an extra charge. The shipping cost will be included when you check out your selected items. Your credit card will be charged once you check out the items and the electronic order confirmation is sent to you. We will process your orders once we receive a receipt of your payment.

We respect your privacy and your data will no longer exists in our system once the purchase is complete. All credit card transactions are processed by Stripe, who enable secure online transactions.

We strive to keep your orders as well as payments as secure as we can, however, in the case that a third party reaches unauthorized access to any customer data, we will not be held responsible for any loss on your side.

Returns & Exchange

Terms on returns and exchanges you can find here.